Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
Yes, during WDF hours Mon-Thu 8:30am-7:00pm, Fri-Sat 9:00am-5:00pm.
Our laundromat uses coins only.
Yes, two 80-pound washers and two 80-pound dryers.
Wash and Fold Questions
Wash & Fold Hours: Mon–Thu 8:30 AM–7:00 PM, Fri–Sat 9:00 AM–5:00 PM
Same-Day Service: Drop off by 11:00 AM
Our minimum for fluff and fold is $25.
No.
Pickup and Delivery Questions
Yes. If you have pets—especially dogs—please leave a note in your account or text us before your scheduled pickup. We require your pets to be secured and indoors at the time of pick up or delivery. This helps our drivers stay safe and ensures a smooth pickup. You can also include instructions like “Dog barks” or “Please don’t ring the doorbell.” Thanks for helping us provide safe and reliable service!
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
Just let us know and we will do our best to accommodate you!
No!
With your payment information you give us when signing up.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.